Welcome to AH smart Solutions! We’re thrilled to have you as a customer and want to ensure that your shopping experience with us is smooth and transparent. This Shipping Policy is designed to provide you with all the necessary information regarding the shipping of your orders.
1. Shipping Destinations
We currently offer shipping to customers Worldwide. We do offer international shipping at this time. So our valuable clients from Different locations are most welcome setting their orders according to their demands and our team will do their best to fulfill their orders as soon as its possible.
2. Shipping Methods
We strive to provide flexible shipping options to meet your needs. The available shipping methods for your order will be displayed during the checkout process. Our standard shipping methods include:
- Express Shipping: We are using either FEDEX or DHL to ensure a quick dispatch of around 7-12 working days according to destination.
Please note that the estimated delivery times may vary depending on the destination and any unforeseen circumstances, such as weather conditions or carrier delays.
3. Shipping Fees
Shipping fees are calculated based on the weight, size, and destination of your order. You can view the shipping costs during the checkout process before finalizing your purchase. From time to time, we may offer promotions with free or discounted shipping, so be sure to check for any ongoing offers.
4. Order Processing Time
Once your order is placed, our team will process it within 1-3 business days. You will receive an email confirmation with your order details as well as a tracking number once your order has shipped.
5. Tracking Your Order
You can track your order’s status and delivery progress using the provided tracking number. We partner with reliable shipping carriers to ensure your order reaches you safely and on time.
6. Delivery Issues
In the rare event that your order is delayed, lost, or damaged during transit, please reach out to our customer support team as soon as possible. We will work diligently to resolve any shipping issues and ensure you receive your order promptly.
7. Order Changes and Cancellations
If you need to make changes to your order or cancel it after it has been placed, please contact our customer support team immediately. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled.
8. Holidays and Non-Business Days
Please be aware that our shipping and customer support teams observe national holidays and non-business days. This may affect order processing and response times. We appreciate your understanding and patience during these periods.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, shipping methods, or your specific order, please don’t hesitate to contact our customer support team. You can reach us through our Contact Us page on our website, and we’ll be happy to assist you.
At AHsmart Solutions, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Thank you for choosing us for your needs, and we look forward to serving you.